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Phone Mastery Course: Confirmation Call Guidelines

Learn a simple, repeatable confirmation-call flow that strengthens patient commitment, rebuilds rapport, and reduces no-shows by addressing logistics and hesitation in real time.

Phone Mastery Course: How to Improve Show Rate

A 2-module micro course that teaches a simple, repeatable system to reduce no-shows by pairing a timed follow-up sequence with a commitment-building confirmation workflow, clear logistics reconfirmation, and patient-centered communication.

Phone Mastery Course: Phone Script and Conversation Flow

Master the art of compassionate and effective phone conversations with callers, using proven scripts and conversation flows to build rapport, uncover needs, overcome objections, and guide callers toward appointments.

Phone Mastery: Confirmation & Show-Rate Performance Guidelines

A 6-module micro-learning course that teaches a repeatable confirmation-call system to turn scheduled appointments into kept appointments—using clear structure, commitment-building language, and show-rate performance protocols.

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